MS Dynamics CRM

Microsoft Dynamics CRM: Empowering Customer Connections

Microsoft Dynamics CRM—now part of Dynamics 365—is a powerful, integrated solution that helps businesses manage sales, marketing, and customer service. Designed to enhance customer relationships and drive growth, Dynamics CRM centralizes data, automates workflows, and delivers insights through AI and analytics.

Key Features:

• Unified customer data and sales tracking
• Workflow automation and segmentation tools
• AI-powered insights and mobile access
• Seamless integration with Microsoft 365 and Azure

About Us:

• Original CRM launched: 2003
• Dynamics 365 released: November 1, 2016
• Global footprint: 190+ countries, ~228,000 employees

Microsoft’s mission is to empower every person and organization on the planet to achieve more—through inclusive innovation and connected customer experiences.

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