Salesforce

Salesforce is the #1 AI CRM, empowering companies to connect with their customers in revolutionary new ways.

Founded: March 8, 1999 by Marc Benioff, Parker Harris, Frank Dominguez, and Dave Moellenhoff
Vision: “A World-Class Internet Company for Sales Force Automation”
Growth: From a rented one-bedroom apartment to the #1 Global Software Company on G2 (2024)

Platform Highlights:

• All-in-One CRM: Unified sales, service, marketing, commerce, and IT on one integrated platform
• Einstein 1: Trusted AI and automation across every product for smarter, personalized customer experiences
• Data Integration: Bring together all your data—from any source—and act on it seamlessly

Product Suite:

• Sales Cloud
• Service Cloud
• Marketing Cloud
• Commerce Cloud
• Data Cloud
• Salesforce Platform
• Slack
• MuleSoft
• Heroku

Industry Solutions:

• Financial Services
• Healthcare & Life Sciences
• Professional Services
• Technology
• Manufacturing
• Starter Suite for Small Business (marketing, sales, service, commerce in one app)

Core Values:

• Customer Success
• Innovation
• Equality
• Sustainability
• Business as a platform for change (Salesforce.org’s 1-1-1 model)

Trusted by Thousands:
1800Accountants, Big Brothers Big Sisters, F1, Finnair, Goodyear, Grupo Globo, Indeed, Lennar, LIV Golf, OpenTable, PepsiCo, University of Chicago Medicine

Resources & Community:

• Success Plans & Professional Services
• Trailhead & Trailblazer Community
• AppExchange partner apps
• Free one-day ticketing and Salesforce alert monitoring

AI Acceleration:

• Agentforce: AI agents that scale 16× faster (Valoir research)
• Recognized by Futurum as the fastest path to enterprise value

Salesforce: the Customer Company. CRM + Data + AI + Trust.

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